Clavie Cottage

If you require any further information about the cottage or the area please do not hesitate to contact us either by phoning 01309 696801 or via our general enquiries form. A selection of our most frequently asked questions can be found below.

We require a deposit of £100 per week to secure your holiday dates. This must be paid within 7 days of booking. The remainder becomes payable 1 month before the start date of your holiday. Bookings made within 1 month of arrival are required to be paid in full at time of booking.

We can accept payment by UK cheque, direct bank transfer or credit/debit card. Credit/debit card details can be provided securely online or by phoning us with the details. Full details of how you can pay your deposit/balance will be sent after initial booking.

Firstly please let us know as soon as possible in writing (by email or letter).

If the cancellation is made more than 1 month prior to arrival we will refund and monies paid MINUS the inital deposit.

If the cancellation is made less than 1 month prior to arrival you will be liable for the full balance of the hire charge. We will make every effort to re-let the accommodation and if successfull we will refund you all monies paid MINUS the initial depost.

We strongly recommend that you obtain appropriate holiday insurance to cover you for any liability due to cancellation.

We have a travel cot (bedding provided - flannel sheets, 1 cellular & 1 fleece blanket), high chair & toddler toilet seat and step, available free of charge. Please let us know when you make your booking if you require any of these items.

No - Clavie cottage is strictly NO SMOKING throughout.

Well behaved dogs are welcome at Clavie cottage. There is an additional charge of £15 per week or short break. The following conditions must be observed:

• Dogs are not allowed upstairs, on beds or furniture and must not be left alone in the property.
• Any hairs must be removed from furniture & carpets prior to departure.
• Please bring you dogs own bedding, bowls etc.

The cottage is intensively cleaned & aired on departure to ensure that the cottage is spotless for our next guests.

You may gain access to the cottage any time from 4pm on the day of arrival. Please do not arrive any earlier than this as we need time to clean & deal with any maintenance issues following the departure of the previous guests. On your day of departure we request that you vacate the property by 10am.

Our prices are inclusive of all electricity & oil which provides the central heating & hot water.

Our prices include all bed linen, towels (1 bath towel & 1 hand towel per guest) and tea towels. Towels must not be used outside the property so please bring your own beach/swimming towels. All duvets & pillows within the cottage are hypoallergenic polyester hollowfibre.

When we receive your final payment we will send you a receipt & full directions to the cottage. We use a key safe to make it easy to collect keys. This requires an access code which will be included in your information pack.